Privacy Policy

Introduction

Policy Scope

Effective Date

At our tech repair service, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our on-site and pickup repair services. By using our services, you agree to the collection and use of information in accordance with this policy.

If you have any questions about this policy or our privacy practices, you can review our contact page to get in touch with our team directly.

Information We Collect

1. Personal details you provide such as your name, phone number, email address, and service location.
2. Device information, hardware specs, and diagnostic logs necessary to execute repairs and data recovery.
3. Payment and billing information processed securely through our trusted third-party payment gateways.

How We Use Your Data

• To communicate regarding diagnostic updates, quotes, scheduling, and pickup or delivery times.
• To execute hardware replacements, system optimizations, network setups, and data recovery tasks.
• To maintain internal records, warranty support, and service logs for your 30-day tech support period.